Very good communication with the staff, emails where sent out straight away to confirm my order and had a follow up phone call from best at flooring to confirm my order and book in a delivery slot. Delivery arrived on time, I had quite a large order of flooring and they made sure all the batch numbers where the same so it’s all to match in.
Excellent service throughout. All the staff I spoke to were very helpful. Staff gave me advice on products available, rang me with quotes as agreed and kept me informed of delivery times. The flooring is excellent quality and arrived on the expected date. Best customer service I have received in a long time. Will definitely use again.
We chose Best at Flooring to buy laminate flooring because of its very competitive pricing; easy to use website and the excellent reviews from a large number of customers. It was a delight dealing with the company. Charlotte provided first class advice; ensuring that the stock was available etc. She kept us fully informed by telephone and is a credit to the company. We have no hesitation in recommending Best at Flooring to other potential customers.
Great service and good range of products.
Very good service, mo long waits on the phone, polite customer service and quick, prompt delivery. Highly recommend .
Very helpful, beautiful flooring
Efficient and prompt service, highly recommend.
Amazing company, really good communication. Everything arrived really well packed. We are very happy with the flooring.
I would highly recommend Best at Flooring for their excellent customer services and prices. I have found them extremely helpful and very easy to contact. Well done to the team. With thanks
We needed to find some alternative flooring to the one we had originally picked with another company due to the COVID 19 situation. Liam at Best of Flooring was so helpful! He suggested an alternative based on my description and even took the time to send over photos off it with us not been able to see it in person. We love the flooring too, more than the original one we had picked! Excellent quality. Communication through out was excellent and the delivery was sorted extremely quickly. I would definitely use this company again and would recommend them to friends and family. Thanks Liam!
Friendly service. Delivered bang on time.
Fabulous products and customer service is fantastic! Ordered by phone, quickly followed by email to confirm order and flooring arrived on time in excellent protective packaging. The staff I spoke to were really friendly and nothing was too much trouble. Will definitely use them again - great company. Thank you
I placed the order over the Easter weekend and did not expect anything to happen for a few days. I was surprised to receive an acknowledgment straight away with a delivery date. The goods arrived on the promised date. The whole process was completed very promptly. I was delighted with the speed and efficiency of this company.
Speedy delivery and great quality.
Really impressed with the customer service I received from the team, especially Liam Walker who has been easy to contact (huge bonus!) and extremely efficient from my initial enquiry through to delivery. There was an unexpected fault on the flooring which was delivered, within minutes of my call Liam had arranged for the damaged goods to be picked up and replacements to be delivered the next day (which we’re in perfect condition). Exceptional service, would highly recommend and use again.
Brilliant service quick delivery, no problems will definitely use again
Overall good the lady on the chat line was really good and when I pointed out to her that I did not particularly like that process she said no problem I will ring you so full marks to her. Also in the current climate the fact that they could deliver directly to me within 3 working days was excellent. Many thanks ,I would have no hesitation in highly recommending Best at flooring.
How can I even thank you enough? Charlotte was absolutely amazing! I really needed some flooring to come next day and in the middle of this awful pandemic I knew the chances would be slim, however Charlotte went above and beyond to ensure I got my product from the supplier and next day! I really can not recommend this company enough, so thank you a million times and I wish I could leave you a trillion stars!
Charlotte is Very Good and a Brilliant Service Given !!! Great...
So very impressed with the service. Charlotte was so helpful and efficient with the initial enquiry and subsequent order. Next day delivery was received within timescale given. To top it all it was the best price we found for the Karndean we ordered. Thank you so much would definitely use the company again and thoroughly recommend you.
The service from best at flooring is excellent, communication was consistent from placing my order to receiving my beautiful floor. Charlotte was very helpful advising me on how to return the unopened surplus flooring which was refunded to my account as soon as they received the boxes. Very friendly and efficient I would definitely recommend best at flooring
Why buy from us?
With hundreds of flooring companies across the UK both online and on your high street, it is sometimes hard to decide who’s the right company for you. With our company roots going back to 1961, we’ve learned a bit along the way. Learning from our customer experiences, and combining it with our colleagues expertise we have a gained a wealth of knowledge, that helps us to deliver the best products and services available today at unbeatable prices. From the best in engineered wood to luxury vinyl flooring.
Our best bits…
- The largest selection of flooring online
- 1000’s of products available for next day delivery
- Accredited by the industries leading brands
- Some of the most beautiful showrooms across the UK
Flooring suitability checker
Which floor is right for you?
Selecting the perfect floor for a particular environment in your home might seem like an intimidating decision, but with our simple ‘Flooring Suitability Checker’ you can pick the right floor for you in a glance.
Know what’s right for you?
Click to browse our massive selection of flooring :
KronotexBasic£5.99 m² Inc. VAT More Info
Autumn Oak Light D4950
ClassenClassen Laminate Flooring£19.99 m² Inc. VAT More Info
Ornamento Marbella Glazed 47552
Sale!KronotexStandard Plus 4V
Trend Oak Nature D3125
£7.94m² Inc. VAT More Info
KarndeanPalio Clic£27.95 m² Inc. VAT More Info
Helping you select the perfect floor for your home.